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Premium Check-in Service

The service is valid until 31.01.18

 EL AL enables you to enjoy Premium Check-In service to upgrade your flight experience. Easy and quick pre-flight check-in which gives you more time for yourselves.

Convenience: Pre-flight service, check-in and quick security check-in a designated service desk at the airport.

The advantage: more time for yourself – get full security check, luggage delivery and issuing your boarding pass in the airport without standing in line. 

The service is provided by premium check-in LTD.

What is premium check-in?

  • Pre-flight service at Ben-Gurion International Airport, provided by Premium Check-In LTD., allows EL AL passengers to quickly and conveniently carry out the security check, receiving boarding passes and baggage delivery in a separate service desk s for saving time at the airport.

What does the service include?

  • Security check
  • Weighing baggage
  • Issue your boarding passes
  • Delivery of luggage to the Airport Authority luggage conveyor

Service fee

  • One passenger per order - 125 NIS
  • Two passengers per order - 199 NIS
  • Each additional passenger and up to 10 passengers per order - 49 NIS
  • The price list is valid until 31.01.18

Matmid club members and FLY CARD
holders can earn points in attractive rates

Matmit club members
entitle for conversion rate of
30 NIS = 1
Matmid point
 

FLY CARD holders are
entitled for conversion rate of
20 NIS = 1
Matmid point

Matmid club members and FLY CARD holders can utilize points and pay part of the price service with points:

One passenger per order -
69 NIS + 50 points
Get it now The voucher is valid until 15.01.18. The voucher is valid for use until 31.01.18
Two passengers per order -
149 NIS + 50 points
Get it now  The voucher is valid until 15.01.18.  The voucher is valid for use until 31.01.18

New! Airport transfer & Premium Check-In

  • El Al customers can now combine transportation from home to Ben Gurion Airport and enjoy all the advantages of Premium Check-In service in one simple phone call. Starting now, the service of Premium Check-In starts from home.

How Much does the service cost?

  • Only 299 NIS per couple for airport transfer including Premium Check-In service (from central area)
  • Each additional passenger and up to 4 passengers 49 NIS per order
For service terms and regulations click here >

Matmid club members and FLY CARD
holders can utilize points and pay part of the price service with points

Two passengers per order - 239 NIS + 50 points
(instead 299 NIS)
Each additional passenger and up to 4 passengers per order - 49 NIS
Get it now   The voucher is valid until 15.01.18.  The voucher is valid for use until 31.01.18
Exercising the vouchers is subjected to the El-Al website terms and conditions and the Matmid Frequent Flyer Club regulations.

How and when do you order the service?

  • The service can be ordered from the date of purchase of the flight ticket and up to 72 hours prior to take-off time via our call center phone no.072-3925602​.
  • After the payment will be charged, you will begin the registration process for your order, and will be asked to complete your full personal information (as indicates in your passport) in order to confirm your reservation.
  • Service is subjected to availability and therefore it is recommended to complete your order as soon as possible.
  • Service provision is subjected to availability and operational limitations.

Service delivery times

Sunday - Thursday – the service is available 24/7
 
Friday / holiday eves - the service is available up to two hours before Shabbat / holiday entry
 
Saturday night / holiday – the service is available for departing flights four hours after the end of the Sabbath / holiday

Call center opening hours

Sunday - Thursday 8:00-19:00
 
Friday - 08:00-13:00

Who can order the service?

  • The service is provided to all EL AL passengers with all types of passports departing from Ben-Gurion airport, from Terminal 3 only.

Frequently Asked Questions

Convenience and time savings! The service reduces significantly your waiting time in line for security check and check-in, and allows you to continue comfortably to passport control.
The Premium Check-In service is provided in a designated service desk located on the ground floor (floor G) of Terminal 3, next to the reception hall in the corridor of the "Pardes" parking lot at Ben Gurion Airport.
The service can be ordered from the moment you have purchase your EL AL tickets and up to 72 hours before departure time.
In addition, the service may be ordered within a short time limit of the above-mentioned time limit, subject to availability.
The service confirmation for your order is made after checking the available time slot and after prior coordination with Premium Check-In representative.
The service is provided to all EL AL and Sun D'Or regular flights departure from terminal 3 only.
  • One passenger per order - 125 NIS
  • Two passengers per order - 199 NIS
  • Each additional passenger and up to 10 passengers per order - 49 NIS.
*The price list is valid until 31.12.17
Matmid club members and FLY CARD holders can earn points in attractive rates:
  • Matmit club members entitle for conversion rate of 30 NIS = Matmid point
  • FLY CARD holders are entitled for conversion rate of 20 NIS = 1 Matmid point
Matmid club members and FLY CARD holders can utilize points and pay part of the price service with points:
  • One passenger per order - 69 NIS + 50 points
  • Two passengers per order - 149 NIS + 50 points
  • Each additional passenger and up to 10 passengers per order - 49 NIS

Full service payment will be charge one implying your order request.
In order to enjoy all club members / FLY CARD holders' benefits, the membership number must be provided at the time of ordering the service. A club member whose number is found to be invalid will be charged for the full-service price. FLY CARD credit card customers will display the credit card when receiving the service.
The benefit is given to the cardholder only and is personal and cannot be transferred.
Registration is limited up to 10 passengers per reservation.
  • Each passenger in the reservation order may transfer one suitcase free of charge, according to the size and weight of EL AL authorized airline policy.
  • The cost of an additional baggage unit is 20 NIS and will be charged in advance.
  • The cost of exceptional baggage such as ski equipment, surfboard, bicycle etc. is 40 NIS per unit.
  • If the weight / quantity of luggage is exceeded by EL AL, a payment will be collected separately from EL AL.
  • The permitted baggage is subject to the airline's policy and in accordance with the terms of the airline tickets.
*The price list is valid until 31.12.17

Payment Options:The service fee will be charge Premium Check-In call center one opening your order.
  • Excess baggage fee will be charged directly by EL AL via phone service.
  • The payment will be charged by credit card only.
When you arrive at the airport you go directly to Premium Check-In service desk located on the ground floor (G floor) in the reception hall next to the corridor of "Pardes" parking lot at Ben Gurion Airport.
An individual time slot will be sent to each customer after booking.
  • The service can be canceled up to 14 days prior to the flight date is free of charge.
  • Cancellation of the service within 13 up to 7 days prior to the flight date will be charged with 50% of the order payment.
  • Cancellation of the service in less than 7 days prior to the flight date will be charged with 100% of the order payment.
  • The above is subject to any law.
  • The service is provided by Premium Check-in 2015 Ltd. and under its full responsibility. EL AL bears no responsibility for the service
  • The service's location, schedule, price and business model are subjected to changes from time to time
  • The service final approval is subjected to prior coordination of Premium Check-In.
  • The service is provided for EL AL and Sun Dor flights departing from Terminal 3 at Ben Gurion airport. (code chare flights excluded)
  • The service is valid from Terminal 3 only and is not available for flights departing Terminal 1.
  • Unaccompanied children, passengers carrying arms and ammunition, passengers who send animals in the trunk, passengers on waiting list and passengers on medical flights will not be able to use the service due to the regulation and flight terms.
  • The service is subject to Premium Check-In regulations.